Support
Stuck underground? Most answers are below. If not, write to us and a real person will reply.
Contact us
Email [email protected]. Tell us your device and app version and what happened, and we'll usually reply within 2 business days.
Playing the game
▸How do I dig?
Hold the joystick toward a block to drill into it: down, left or right. Hold up to fire the thrusters and fly. Harder rock and richer ore take longer to drill, and a better drill makes everything faster.
▸I ran out of fuel or my hull broke. What now?
You can use a Fuel Cell or Repair Kit from your item slots, call in a supply drop, or let Bramble winch you up. Being winched up costs a small fee and you lose the cargo you were carrying, so keep an eye on the fuel gauge and head home early.
▸How do I sell ore and upgrade?
Fly back up to the garage deck at the surface. Your haul is shown with each ore and its price; tap SELL, then spend your coins in the Workshop on a better drill, fuel cell, hopper, armor, thrusters and cooling.
▸What are Burrow Stops?
Mid-shaft decks you can build deeper down. They refuel and buy ore (at a small markup) and have a lift that takes you straight back down next time.
▸Do my crew rigs earn while the game is closed?
Yes. Rigs keep mining while you're away, up to your storage shed's limit. Upgrade the shed to store more, and collect from the Rig Yard when you come back.
Purchases
▸I bought something but didn't get it.
First make sure you're signed in to the same Apple ID or Google account you paid with, then fully close and reopen the game. Use Restore Purchases in the Shop. If it still isn't there, email us with the order number from your receipt and we'll sort it out.
▸How do I get a refund?
Payments are handled by Apple and Google, so refunds go through them: on iOS at reportaproblem.apple.com, and on Android from your Google Play order history. We're happy to help if you get stuck.
▸Do I have to pay or watch ads to play?
No. MoleDrill is free to play, with no energy timers. Ads are always optional rewarded videos you choose to watch for a bonus, and nothing for sale is random.
Progress and data
▸Is my progress saved?
Yes, automatically, on your device. There's no account and no cloud save yet, so uninstalling the game or switching phones starts a new game. Back up your phone (iCloud or Google backup) to keep it safe.
▸How do I delete my data?
Uninstalling the game deletes all game data on your device. To also delete analytics or crash data linked to your device, email us and we'll handle it within 30 days. See the privacy policy for details.
▸How do I turn off notifications, sound or vibration?
Open Settings from the garage menu. You can also turn off notifications in your phone settings.
Read our privacy policy. MoleDrill is made by Dima Brandorf.